We hope you will love your Skandihome purchase, but if you find it unsuitable or you are not entirely satisfied, please notify us within 7 days by email of your intention to return the product(s). We ask that you return products to us unused, in their original packaging. You will be entitled to a refund or replacement if returned products (with a completed returns form) reach us within 28 days. Please ensure that returns are packed and labelled carefully so that they are not lost or damaged in transit.
Replacements for exchange of damaged goods will not be dispatched until the original item has been received at our warehouse.
Skandihome does not give refunds on the following items:
Items returned after 28 days
Items without a completed returns form
Damaged items not notified by email or telephone to us within 7 days
Gift Vouchers (This does not affect your statutory rights)
Please send your returned good(s) to:
2 Michael Road
London, SW6 2AD
For any queries, please contact us at firstname.lastname@example.org